Title: Can’t “CONNECT”, get JavaScript error “TypeError: popup in null”
Last modified: October 30, 2019

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# Can’t “CONNECT”, get JavaScript error “TypeError: popup in null”

 *  Resolved [benvoth](https://wordpress.org/support/users/benvoth/)
 * (@benvoth)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/cant-connect-get-javascript-error-typeerror-popup-in-null/)
 * I am able to install and activate the plugin. But when we click on CONNECT, nothing
   happens except the JavaScript error “TypeError: popup in null”.
 * I have followed the troubleshooting steps as provided by MailChimp (confirm PHP
   version is 7.x, disable all plugins but these two, use the latest versions of
   the plugins, and use the default theme) and this issue still persists.
 * Can you help resolve this?
 * Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [ryanhungate](https://wordpress.org/support/users/ryanhungate/)
 * (@ryanhungate)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/cant-connect-get-javascript-error-typeerror-popup-in-null/#post-12080639)
 * [@benvoth](https://wordpress.org/support/users/benvoth/) yes we’ve seen this 
   come up before – you most likely have some sort of a pop up blocker that is preventing
   this from launching the modal window required to log in.
 * Can you please confirm that you’ve disabled your pop up blockers, or if you’re
   not using them etc? What browser are you using?
 * Thanks, we’ll look forward to your response.
 *  Thread Starter [benvoth](https://wordpress.org/support/users/benvoth/)
 * (@benvoth)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/cant-connect-get-javascript-error-typeerror-popup-in-null/#post-12080663)
 * Thank you! Sure enough, I’m using FireFox and the default setting for “Block 
   pop-up windows” is checked “yes” and unchecking this allows this CONNECT button
   to pop up the window as expected.
 * Thanks again for the quick response and resolution.
 *  Plugin Author [ryanhungate](https://wordpress.org/support/users/ryanhungate/)
 * (@ryanhungate)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/cant-connect-get-javascript-error-typeerror-popup-in-null/#post-12080689)
 * [@benvoth](https://wordpress.org/support/users/benvoth/) no problem at all, we’re
   glad you got it all squared away. When everything is all synced up, if you would
   be so kind as to leave us a fair review on the plugin, it would be very much 
   appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Can’t “CONNECT”, get JavaScript error “TypeError: popup in null”’ is 
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 * 3 replies
 * 2 participants
 * Last reply from: [ryanhungate](https://wordpress.org/support/users/ryanhungate/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/cant-connect-get-javascript-error-typeerror-popup-in-null/#post-12080689)
 * Status: resolved