can't configure Important first steps screen – grayed out

  • techstacy

    (@techstacy)


    9 years, 4 months ago

    Ithemes Version 4.5.2

    admin.php?page=itsec

    This is the second customer site I’ve installed the plugin on and have experienced this issue. Once you activate the plug and attempt to configure it the “first steps” screen is grayed out. You can’t configure the plugin or access the dashboard until you reload wp-admin.

    https://wordpress.org/plugins/better-wp-security/

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  • daynesuke

    (@daynesuke)

    9 years, 4 months ago

    I was experiencing this same issue.

    It looks like the lightbox effect that comes up with the “first steps” section is loading over the “First Steps” section instead of having the “first steps” section load on top of the lightbox.

    However, unlike techstacy reloading the wp-admin did not resolve this issue.

    I was able to get this issue resolved using the tab key to navigate to the different first step buttons and pressing the enter key to select the ones I wanted.

    For those who do not want to apply any of the first steps you can tab directly to the dismiss section and press enter to exit the lightbox.

Viewing 1 replies (of 1 total)
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