Support » Plugin: Hustle - Pop-Ups, Slide-ins and Email Opt-ins » Can't close popup on mobile

  • Set up a popup to be shown on mobile and nothing happens when you tap the X in the corner. It doesn’t close… on any version of iPhone…

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hey Treebeard,

    Thanks for taking the time to leave a review, I’m really sorry to hear about your experience though.

    I was trying to see if you opened a support ticket, and what happened there. I didn’t find one, perhaps you have a link?

    If you’re still using our plugin and need some help, please let us know. We’d love the opportunity to try and turn your experience around.

    Take care and have a great day!

    See the solution to my similar problem on support.

    Hey guys,

    @peter thanks for helping, you’re awesome 🙂

    @treebeard you can check the thread Peter is referring to here: https://wordpress.org/support/topic/popup-close-window-x-not-visible-on-mobile?replies=8#post-7207193.

    Have a nice day!

    Cheers,
    Bojan

    Not using the plugin so I can’t test it on that particular site anymore (it’s been launched, so no longer working on it) but I checked the link you posted and it’s not the same issue anyway. The ‘X’ was showing fine on mobile, just didn’t close and neither did touching overlay but I didn’t have much time for troubleshooting. But thanks anyway for posting. I will give the plugin another try on a future site next time we need a popup. Thanks!

    Hey again Treebeard,

    Thanks for taking time to respond here and also glad to hear you’re going to give Popup another go.

    If you run into any issues please let us know and we’ll be more then happy to help 🙂

    Cheers,
    Bojan

Viewing 5 replies - 1 through 5 (of 5 total)
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