Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Can’t close or exit jpo-welcome-panel

  • Resolved AlexReds



    Somehow after upgrading(MOJO Marketplace, Cornerstone plugins, and their X theme) on my girlfriend’s website, when I went into the dashboard, this welcome panel appeared and started asking to help me to set up my website. Silly me clicked on “yes”. It asked me title, description, then started asking about homepage layout and Contact Us form. That gave me a fright, that it gonna rewrite working template, I tried to exit this, refreshed the dashboard, looked for exit buttons, to no avail, I clicked next, then I saw button skip, which i clicked, and then finally I was presented with the list things have been done and offered to “Customize Your Site” with a wrong theme.
    Quite peculiar, isn’t? 🙂

    Blue exit icon in the upper right corner does not work. So now I am stuck with this Welcome Panel.
    Fortunately enough I have a good habit(tho frankly speaking not always, this time I was just lucky) to backup websites before any serious site changes(thanks to ManageWP) I rolled back. And reupgraded mentioned above plugins one by one. As soon as I upgraded MOJO Marketplace, that jpo Welcome Panel came up again. So we can presume this plugin is the cultprit. This time, I was smarter and clicked “I don’t want help”. After few seconds of thinking, panel disappeared.

    Kinda my issue is solved now. I only just wanted to share my experience and let developers know about such issue. I guess MOJO folks also have to be notified

    All the best

    • This topic was modified 4 years, 5 months ago by AlexReds.
    • This topic was modified 4 years, 5 months ago by AlexReds.
    • This topic was modified 4 years, 5 months ago by AlexReds.
Viewing 1 replies (of 1 total)
  • Plugin Contributor Jesse Friedman


    Thank you for sharing such detailed feedback, all of which will help us improve everyone’s experience.

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