• Resolved shoqvalue

    (@shoqvalue)


    With profile grid activated on or multisite (and *only* when it’s activated), the popular NS-Cloner reports this error:

    “Uh-oh – there was an sql error: Cannot delete or update a parent row: a foreign key constraint fails.”

    We had to deactivate and obviously can’t go forward with this kind of error. Your Plugin looks promising. I Hope you can fix this soon

    • This topic was modified 3 years, 7 months ago by shoqvalue.
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  • Thread Starter shoqvalue

    (@shoqvalue)

    The NS-Cloner people say this:

    “That is a problem with how the other plugin installs it’s own tables and foreign key constraints. The best option is to manually remove the FK constraint(s) and try again.
    Regards,
    NS”

    What now? This is above my pay grade/

    Plugin Author profilegrid0

    (@profilegrid0)

    Hi,

    Thank you for contacting us.

    Could you please raise a support ticket on our support portal : https://profilegrid.co/contact-us-2

    So, we can help you in a better way.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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