Support » Plugin: WooCommerce » Can’t Checkout since upgrade

  • Since the Woocomerce update I can view the cart page and click through to the Checkout page but the page does not load correctly the cart contents are underneath a white screen and it just hangs with a timer. I have disabled all plugins and reverted to the WP 2016 theme but the issue is still there it’s driving me crazy as the store is unusable.
    I have also done the repair WP tables but there were no issues, please help?

Viewing 15 replies - 1 through 15 (of 15 total)
  • You, me, and thousands of others. Standing by for a repaired update… I guess?

    martin

    (@martinvmartin)

    big sale today — no one was able to pay for anything…

    paypal won’t load in checkout screen – spinning circles…

    Same here…

    martin

    (@martinvmartin)

    don’t know for sure what happened… but i was only trying to buy items that i added in the last two days and getting the spinning checkout routine…

    by chance i decided to try buying an old catalog item… and it worked. and then i added a new item and that worked…

    “i have no idea what’s going on…” Towelie

    martin

    (@martinvmartin)

    can’t update the new products… can update old ones

    • This reply was modified 4 years, 5 months ago by martin.

    The checkout button disappeared from my cart page. So couldn’t checkout. I got around that be reloading an old cart.php back into the cart folder. It worked. Checkout button came back. Worth a try.

    Thread Starter neatpete

    (@neatpete)

    Ive spent ages trying to fix this as a temporary measure I added

    .blockUI {display:none!important;}

    to the css and amazingly I can now use the checkout page with my existing themes and plugins?

    Plugin Author Mike Jolley

    (@mikejolley)

    If blockui is not disappearing there may be a JS error on the page. In chrome, View > Developer > Javascript console. This should give you more info. I’ve seen a few non-compatible payment gateways cause this – if you post your status report I can scan it for those ones I know about.

    martin

    (@martinvmartin)

    hi Mike – any ideas on why the thumbs are not being called? These are 600×600 images in a thumb holder.

    Plugin Author Mike Jolley

    (@mikejolley)

    @martin out loops use shop_thumbnail size. Your theme may have an override for these templates, but either way you can try resizing the images with CSS.

    martin

    (@martinvmartin)

    but the page would still be calling for the full-size images – at 100 products on a page.

    i have a couple of questions and will open a new thread.

    Thread Starter neatpete

    (@neatpete)

    Hi Mike I do get an error message in Chrome but don’t know how to correct it?
    Error Message

    Thread Starter neatpete

    (@neatpete)

    Thought this post was about the Checkout?

    I resolved my issue with the Woocommerce 3.0 update. I found an old version of Woocommerce in my backups, changed the file name of the plugins>woocommerce folder to woocommerce-301 and imported the older Woocommerce and all back to normal.

    I’ll wait for my theme to be updated before reinstalling.

    Plugin Author Mike Jolley

    (@mikejolley)

Viewing 15 replies - 1 through 15 (of 15 total)
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