Looks like its set to Top Left, can you screenshot your display tab for that modal?
Thread Starter
Ewan24
(@ewan24)
Hi Danieliser,
Thanks for getting back to me so quickly. Sure no problem
https://www.dropbox.com/s/hd6ef864xki0s07/Image%202.jpg?dl=0
I have set it to middle center however it then seems to make it appear at the bottom left.. below the footer (off the page).
Checking the fixed modal box doesn’t seem to make a difference
Cheers,
Ewan
Hmm, can you try top center and adjust the slider to the max. Your modal is quite large and wont really be able to center in screen, you would basically be doing it similar to top center anyways.
I am going to test middle center and see what is going on with that. It is working partially but isn’t working correctly by any means.
Thread Starter
Ewan24
(@ewan24)
I have set it to top center and adjusted the “Distance from the top edge of the screen” slider to max (500px). It doesn’t seem to make a difference
Thanks for your help so far
Thread Starter
Ewan24
(@ewan24)
Just changed the size of the modal window to nano which does seem to have made a difference to the size however it still seems to be stuck to the left hand side of the screen?
Thread Starter
Ewan24
(@ewan24)
I have set it up on a separate test page to keep things simple
http://creatureproductions.co.uk/modal-test/
Thanks for your help so far
Hey Ewan,
Can you possibly email me temporary admin credentials so i can try to figure this out? Thanks,
danieliser at wizardinternetsolutions.com
Thread Starter
Ewan24
(@ewan24)
Hi Daniel,
Sure no problem. I have just sent you the login details.
Really appreciate your help
Thankyou
Got them looking into it now.
@ewan – Just emailed you details on the issue. For anyone else. The problem lied in that the theme was loading jquery ui improperly without using the wp_enqueue_script functions.
In the case that you cant change it there is a workaround but requires modifying plugin files so will need to be reapplied unless we make it part of the plugin but that requires further testing.