Support » Plugin: WooCommerce » Can’t change email address for new orders

Can’t change email address for new orders

  • Resolved paulabender

    (@paulabender)


    2 years, 10 months ago

    Hello, I’m having issues changing the email address for new orders notifications to admin.
    WooCommerce > Settings > Emails > New Orders > I change the email address, save, return to email notifications, and the old email address shows again.
    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Dan Wich (MailMechanic)

    (@mailmechanic)

    2 years, 10 months ago

    There’s some kind of bug with emojis in the Additional Content field that can cause this. Try removing the 🙌 emoji from there and re-save.

    Plugin Support RK a11n

    (@riaanknoetze)

    2 years, 10 months ago

    Hi there,

    The symptoms you’re describing sounds a lot like caching might be involved; To check for that, please share a copy of your system status report as found under **WooCommerce > System Status**.

    Thanks!

    Thread Starter paulabender

    (@paulabender)

    2 years, 10 months ago

    Thank you Dan Wich! Your suggestion worked OK!

Viewing 3 replies - 1 through 3 (of 3 total)
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