Can’t back up to Google Drive

  • Resolved jennyjoom

    (@jennyjoom)


    5 years, 9 months ago

    I purchased the premium plugin so I could use the remote storage, specifically Google Drive. I have it installed correctly because my dashboard says “Premium connect key installed” However, when I click “Authorize” for Google Drive, I get the following message {“status”:200,”message”:”OK”,”result”:{“data”:{“errormsg”:”Google Drive access requires as Premium BoldGrid Connect Key.”}}}

    Can you please fix this.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Brad Markle

    (@bwmarkle)

    5 years, 9 months ago

    Hi @jennyjoom,

    We’ve spent some time reviewing the issue you’re describing and I think we’ve got it fixed. My initial testing shows everything’s working.

    Can you test again and let us know if it works for you? You SHOULD NOT have to reinstall the plugin or do anything else, simply click that Google Drive link and try again.

    Thanks,
    – Brad

    Thread Starter jennyjoom

    (@jennyjoom)

    5 years, 9 months ago

    Thank you! I edited my review to excellent. I hope it’s view-able to the public, but if not, let me know and I’ll add another review. Your fast help is greatly appreciated!

    Plugin Author Brad Markle

    (@bwmarkle)

    5 years, 9 months ago

    Hi @jennyjoom, I’m glad we were able to get this issue sorted out for you! If you have a moment, can you mark this support thread as being resolved?

Viewing 3 replies - 1 through 3 (of 3 total)
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