Support » Theme: Spacious » Can’t back-up theme

  • Hi there,

    I wanted to do a backup of my site. Normally I use Updraft Plus (Version 1.16.47). But whenever I tried to do the backup just now the log file says this:

    0007.351 (0) Beginning creation of dump of themes (split every: 800 MB)
    0007.361 (0) /homepages/8/d20921870/htdocs/wp-content/themes/AdvanceImage5/functions.php: unreadable file
    0007.369 (0) [Warning] themes/AdvanceImage5/functions.php: nicht lesbare Datei – konnte nicht gesichert werden.
    0007.372 (0) /homepages/8/d20921870/htdocs/wp-content/themes/AdvanceImage5/header.php: unreadable file
    0007.379 (0) [Warning] themes/AdvanceImage5/header.php: nicht lesbare Datei – konnte nicht gesichert werden.
    0007.391 (0) Total entities for the zip file: 98 directories, 410 files (0 skipped as non-modified), 9.5 MB

    (the German parts just repeat that the file isn’t readable and couldn’t be saved)

    I then got a new backup plug-in called WPBackItUp (Version 1.40).
    Here it too encounters an issue with the backup when coming to the theme. Here’s the log for this:
    Preparing for backup…Done
    Creating inventory of files to backup…Done
    Exporting database…Done
    Backing up database…Done
    Backing up themes…Failed
    Backing up plugins…
    Backing up uploads…
    Backing up everything else…
    Validating backup…
    Finalizing backup…
    Error: (120) Unable to backup your themes. Please try again

    The theme has just been updated to Version: 1.9.0. My WordPress is also updated to Version: 5.6.1.
    Is anyone able to tell me why I cannot backup the theme? Would it be an idea to skip the backing up of the theme and just backup the rest?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hi @cardaoak,

    Thank you for writing in.

    While checking our site from the backup plugin you mentioned above, we did not found any issue. All the themes and their files are properly back-up. Kindly check this screenshot: https://prnt.sc/ysmxed

    Since we did not found any issues from our side, we suggest you contact the respective backup plugins once for this issue. Maybe they can provide you the appropriate solution for this.

    With Regards,
    ThemeGrill Support Team

Viewing 1 replies (of 1 total)
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