Hello @vladynol,
I appreciate your inquiry. I have already responded to your query in the thread at https://wordpress.org/support/topic/i-want-to-buy-the-10-yearly-feature-and-i-cant/#post-17196322.
Please take a moment to review my response, and feel free to let me know if you have any further questions or if there’s anything else I can assist you with.
Thank you,
Anjali
Hello,
That is what I was telling you, also here, and also on the other thread of the other plugin. I authorized and it doesn’t work at all of Facebook, on Twitter it works… check the video:
https://watch.screencastify.com/v/Y1CqNO9cG9U9verZd1k3
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This reply was modified 2 years ago by
vladynol.
Hi,
Could you please check the logs section under the ‘Social Media Auto Publish’ menu? Check for any listed errors, and if there are any, kindly share them with us.
Thanks and Regards,
Anjali
Hello,
Please visit your app settings page on Facebook (https://www.facebook.com/settings?tab=business_tools&ref=settings) and remove the SMAP Lite app (the smapsolutions app verified by Facebook). Afterward, reauthorize from the plugin’s settings page.
Ensure that you approve all requested permissions and select the pages you want to use. If you intend to auto-post to pages exclusively, you may use your own app instead of purchasing the smapsolutions app. Standard access to the permissions (email, public_profile, pages_read_engagement, pages_manage_posts, pages_show_list) with the app in Live mode is sufficient if you are the admin/developer of the Facebook App.
Help document links are available on the plugin settings page. Please feel free to reach out if you encounter any issues or have questions.
Best regards,
Anjali
Hi,
I removed it, try to re-authorize but this message occured:
https://prnt.sc/pII43bl1zYtm
Also the same message in log:
https://prnt.sc/lUKxsRQZwl4n
Regarding “If you intend to auto-post to pages exclusively, you may use your own app instead of purchasing the Smap solutions app” is not an option, tried to to this following your steps, and it didn’t work.
Hi,
Have you successfully reauthorized after removing the app from Facebook? Currently, there are active users of SMAP Lite, and no issues have been reported so far. Our developers have tested the connection without encountering any problems.
If you’re using a newly created account, please wait for some time and try again later.
Regarding your own app, have you checked the app permissions section for all the permissions I shared? Kindly cross-check and let us know if you have any concerns.
Thanks and Regards,
Anjali
