Title: can't update
Last modified: August 20, 2016

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# can't update

 *  [thelastshaun](https://wordpress.org/support/users/thelastshaun/)
 * (@thelastshaun)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/cant-auto-update/)
 * Hello everyone,
 * I having trouble updating my version of wordpress. When I try to auto-update,
   I get this error:
    **Warning: copy(/homepages/22/d366503813/htdocs/app366503818/
   wp-admin/includes/update-core.php) [function.copy]: failed to open stream: Permission
   denied in /homepages/22/d366503813/htdocs/app366503818/wp-admin/includes/class-
   wp-filesystem-direct.php on line 200**
 * Then, when I attempt to do it manually, I can’t delete the respective files (
   wp-includes, wp-admin, etc.) For some reason I don’t have the right permissions
   to do this. When I try to alter the permissions on my host, nothing happens. 
   I’m doing this with 1&1.
 * Any help and/or pointers would be greatly appreciated. Thank you!
 * -Shaun

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Clayton James](https://wordpress.org/support/users/claytonjames/)
 * (@claytonjames)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/cant-auto-update/#post-2102951)
 * You may want to contact your host first and ask them about resolving your file
   and directory ownership or permission issues for you. I would think that you 
   should be able to edit or remove files that are located in your public document
   directory.
 *  Thread Starter [thelastshaun](https://wordpress.org/support/users/thelastshaun/)
 * (@thelastshaun)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/cant-auto-update/#post-2103020)
 * Thanks for the prompt response ClaytonJames. Indeed, it was a problem with the
   host. Because wordpress was installed via 1&1, all of the files were locked. 
   I had to manually reinstall WP to make the changes.
 * Lesson learned: Don’t do one-click installations of WP with 1&1.
 * -Shaun
 *  [Clayton James](https://wordpress.org/support/users/claytonjames/)
 * (@claytonjames)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/cant-auto-update/#post-2103021)
 * You’re welcome. I’m glad it turned out to be something easy to resolve.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘can't update’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [Clayton James](https://wordpress.org/support/users/claytonjames/)
 * Last activity: [14 years, 11 months ago](https://wordpress.org/support/topic/cant-auto-update/#post-2103021)
 * Status: not resolved

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