Support » Plugin: UpdraftPlus WordPress Backup Plugin » Can’t authorize access to your Google Drive

  • Resolved Coccorito

    (@ciglianoweb)


    Good mornign,
    i cant authorize the google drive account.

    When i click to the link “Follow this link to authorize access to your Google Drive account (you will not be able to backup to Google Drive without it).” and i accept the access to google drive, i am redirected to a 404 page of my blog.

    The 404 page is reached from this kind of url “….. wp-admin/options-general.php?action=updraftmethod-googledrive-auth&state=token…… ……&scope=profile https://www.googleapis.com/auth/drive https://www.googleapis.com/auth/userinfo.profile”

    Can you help me?
    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Do you have any security or caching plugins installed? Can you try to temporarily deactivate? Could you also use a different browser to re-authenticate?

    Please let us know if you get the same authentication issue.

    Regards,
    Bryle

    Thread Starter Coccorito

    (@ciglianoweb)

    Hi,
    i have deactivated all the plugin, but the problem it’s the same.

    I really don’t know!

    Thanks.

    Plugin Author David Anderson

    (@davidanderson)

    The symptoms are consistent with mod_security being installed in Apache and blocking the access. Can you ask your web host about that?

Viewing 3 replies - 1 through 3 (of 3 total)
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