Title: Can’t authorise Last modified: June 13, 2019 --- # Can’t authorise * Resolved [mallo82](https://wordpress.org/support/users/mallo82/) * (@mallo82) * [6 years, 10 months ago](https://wordpress.org/support/topic/cant-authorise/) * When I try to authorise the plugin it doesn’t retain the code entered and I receive the following error. Can anyone help at all please? * Error Details * Count: 2 * Last Error: 2019-06-13 13:18:44: Google_Service_Exception: Error calling GET [https://www.googleapis.com/analytics/v3/data/ga?ids=ga%3A195550356&start-date=30daysAgo&end-date=yesterday&metrics=ga%3Asessions&dimensions=ga%3Adate%2Cga%3AdayOfWeekName"aUser=u1s1p195550356&samplingLevel=HIGHER_PRECISION](https://www.googleapis.com/analytics/v3/data/ga?ids=ga%3A195550356&start-date=30daysAgo&end-date=yesterday&metrics=ga%3Asessions&dimensions=ga%3Adate%2Cga%3AdayOfWeekName"aUser=u1s1p195550356&samplingLevel=HIGHER_PRECISION):( 403) User does not have sufficient permissions for this profile. in /home/content/ n3pewpnaspod02_data02/15/42564515/html/wp-content/plugins/google-analytics-dashboard- for-wp/tools/src/Deconf/Http/REST.php:110 Stack trace: #0 /home/content/n3pewpnaspod02_data02/ 15/42564515/html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/ Deconf/Http/REST.php(62): Google_Http_REST::decodeHttpResponse(Object(Google_Http_Request), Object(Google_Client)) #1 /home/content/n3pewpnaspod02_data02/15/42564515/html/ wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Deconf/Task/Runner. php(174): Google_Http_REST::doExecute(Object(Google_Client), Object(Google_Http_Request))# 2 /home/content/n3pewpnaspod02_data02/15/42564515/html/wp-content/plugins/google- analytics-dashboard-for-wp/tools/src/Deconf/Http/REST.php(46): Google_Task_Runner- >run() #3 /home/content/n3pewpnaspod02_data02/15/42564515/html/wp-content/plugins/ google-analytics-dashboard-for-wp/tools/src/Deconf/Client.php(593): Google_Http_REST:: execute(Object(Google_Client), Object(Google_Http_Request)) #4 /home/content/ n3pewpnaspod02_data02/15/42564515/html/wp-content/plugins/google-analytics-dashboard- for-wp/tools/src/Deconf/Service/Resource.php(240): Google_Client->execute(Object( Google_Http_Request)) #5 /home/content/n3pewpnaspod02_data02/15/42564515/html/ wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Deconf/Service/ Analytics.php(2052): Google_Service_Resource->call(‘get’, Array, ‘Google_Service_…’)# 6 /home/content/n3pewpnaspod02_data02/15/42564515/html/wp-content/plugins/google- analytics-dashboard-for-wp/tools/gapi.php(345): Google_Service_Analytics_DataGa_Resource- >get(‘ga:195550356′, ’30daysAgo’, ‘yesterday’, ‘ga:sessions’, Array) #7 /home/ content/n3pewpnaspod02_data02/15/42564515/html/wp-content/plugins/google-analytics- dashboard-for-wp/tools/gapi.php(441): GADWP_GAPI_Controller->handle_corereports(‘ 195550356′, ’30daysAgo’, ‘yesterday’, ‘ga:sessions’, Array, ‘qr2_2244053027’)# 8 /home/content/n3pewpnaspod02_data02/15/42564515/html/wp-content/plugins/google- analytics-dashboard-for-wp/tools/gapi.php(928): GADWP_GAPI_Controller->get_areachart_data(‘ 195550356′, ’30daysAgo’, ‘yesterday’, ‘sessions’, false) #9 /home/content/n3pewpnaspod02_data02/ 15/42564515/html/wp-content/plugins/google-analytics-dashboard-for-wp/admin/ajax- actions.php(118): GADWP_GAPI_Controller->get(‘195550356’, ‘sessions’, ’30daysAgo’,‘ yesterday’, false, ‘sessions’) #10 /home/content/n3pewpnaspod02_data02/15/42564515/ html/wp-includes/class-wp-hook.php(286): GADWP_Backend_Ajax->ajax_item_reports(”)# 11 /home/content/n3pewpnaspod02_data02/15/42564515/html/wp-includes/class-wp- hook.php(310): WP_Hook->apply_filters(”, Array) #12 /home/content/n3pewpnaspod02_data02/ 15/42564515/html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #13 / home/content/n3pewpnaspod02_data02/15/42564515/html/wp-admin/admin-ajax.php(173): do_action(‘wp_ajax_gadwp_b…’) #14 {main} * GAPI Error: Array ( [0] => 403 [1] => Array ( [0] => Array ( [domain] => global[ reason] => insufficientPermissions [message] => User does not have sufficient permissions for this profile. ) * ) * ) Viewing 4 replies - 1 through 4 (of 4 total) * [jaygidwitz](https://wordpress.org/support/users/jaygidwitz/) * (@jaygidwitz) * [6 years, 10 months ago](https://wordpress.org/support/topic/cant-authorise/#post-11661743) * Hi [@mallo82](https://wordpress.org/support/users/mallo82/), * Can you please navigate to [http://analytics.google.com](http://analytics.google.com) and make sure that that Email you’re trying to use has the proper permissions for that Google Analytics profile? * If it does, can you please make sure that the status of that profile isn’t scheduled for deletion in Google Analytics? * Thanks! * -Jay * Thread Starter [mallo82](https://wordpress.org/support/users/mallo82/) * (@mallo82) * [6 years, 10 months ago](https://wordpress.org/support/topic/cant-authorise/#post-11718097) * Hi Jay, * I have checked the permissions and all look ok (Edit, collaborate, Rad & Analyse, ad Manage Users are all selected). * Further, I can’t see anywhere that suggests the profile is scheduled for deletion, nor should it be. * Can you please provide some further assistance? * Many thanks, Dan * [jaygidwitz](https://wordpress.org/support/users/jaygidwitz/) * (@jaygidwitz) * [6 years, 10 months ago](https://wordpress.org/support/topic/cant-authorise/#post-11719361) * Hi, Can you please uninstall and reinstall the plugin and then reauthenticate? * Thread Starter [mallo82](https://wordpress.org/support/users/mallo82/) * (@mallo82) * [6 years, 10 months ago](https://wordpress.org/support/topic/cant-authorise/#post-11725545) * Hi, that looks like it has worked! * Many thanks for your help, much appreciated! Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Can’t authorise’ is closed to new replies. * ![](https://ps.w.org/google-analytics-dashboard-for-wp/assets/icon.svg?rev=2243225) * [ExactMetrics - Google Analytics Dashboard for WordPress (Website Stats Plugin)](https://wordpress.org/plugins/google-analytics-dashboard-for-wp/) * [Frequently Asked Questions](https://wordpress.org/plugins/google-analytics-dashboard-for-wp/#faq) * [Support Threads](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/) * [Active Topics](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/reviews/) * 4 replies * 2 participants * Last reply from: [mallo82](https://wordpress.org/support/users/mallo82/) * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/cant-authorise/#post-11725545) * Status: resolved