Hi,
Do you get any error message on the browser console? We might need to have a deeper look in your site. Please send an email to support at themeum dot com with the website link.
Hello, I’m in the lesson page and I’m seeing this issues (see the linked image).
View post on imgur.com
I will send this screenshot along with the other details of this post as a contact email.
Thank you so much for sharing the screenshot.
The ERR_BLOCKED_BY_CLIENT
issue is generated mostly by adblockers and anti-virus software. Is it possible to check from a different device or browser?
There could be some plugin conflict as well. I would suggest you check these issues and share them with the support staff via email.
Hello, I just checked this in other browsers without any ad block extension and I can’t post the answer.
Test on Firefox Developer Edition: https://imgur.com/TPhzgJu
Test on Edge: https://imgur.com/rJMBga9
Hello @hcmendez
Sometimes the functionality stopped working when there is any conflict occurs. So I recommend you to check the plugin/ theme conflict.
This doc will help to find the conflict easily
https://wpforms.com/docs/how-to-test-for-theme-or-plugin-conflicts/
Hello,
I’m sharing my stack of plugins I’m using on this website so you can see the problem is with TutorLMS or Oxygen builder. I believe the error must be caused for the Oxygen TutorLMS plugin as it is the only plugin that allows me to create this template. I have deactivated all of my plugins and only left activated the essentials and the bug stills the same.
Stack of plugins: https://imgur.com/svxZPVI
Course Q&A Window: https://imgur.com/bywwehj
Console to see errors: https://imgur.com/AlO64YT
PD. All the Ad Blocks are disabled.
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This reply was modified 3 years, 1 month ago by hcmendez.