Support » Plugin: HTML5 jQuery Audio Player » Can't add songs to playlists/can't do anything

  • slshaw115

    (@slshaw115)


    I can’t add songs to the playlists. Every time I update playlist it adds a forward slash to the name of the playlist and sometimes tracks will show up and sometimes they won’t. It may be a jquery problem but I’m not positive and wanted to see if anybody else is having this same problem before I try the solution suggested for the jquery conflict. I’m using the pro version

    http://wordpress.org/extend/plugins/html5-jquery-audio-player/

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  • Plugin Author Maeve Lander

    (@enigmaweb)

    1. Make sure you do not have odd characters/symbols in your playlist title, playlist description or song title fields. This would include things such as & , ” ; _ – ! etc

    2. To test what’s wrong disable all your other plugins and switch to the default WordPress theme. Does the problem persist? If not, figure out which plugin is the cause of the problem and report back. Or if its the theme then see FAQs for more info about jQuery conflicts.

    3. If you do need further assistance please include a link to your website so I can examine your code and help you better.

    Thanks

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