Hi @pxmalye,
This kind of problem is usually caused by a conflict with your theme or with another plugin.
The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
But I also updated the latest version of WordPress, will it because of WordPress?
Hi!
Tags are a default feature of WordPress, WooCommerce products are a custom post type, so it uses the WordPress tags feature, there shouldn’t be any conflicts with WooCommerce and WordPress tags.
As @abwaita mentioned, it is probably a theme or plugin conflict, please try the steps above and see if that works 🙂
Hi @pxmalye,
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!
If you have further questions, please feel free to open a new topic.
Thanks.
