Support » Fixing WordPress » Cant add new users

  • I’m the only user/ admin on my page. I need to add a second account so a freelancer can do some wprk and when I click add user nothing happens. When I right click and open in a new windo I get a browser window with this url: but the page will not load. I do not know what is causing this error, but I really need to fix it. can anyone help me out here? I’m at a loss.

    The page I need help with: [log in to see the link]

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  • Moderator Steven Stern


    Support Team Volunteer

    Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host.

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there.

    You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

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