Support » Fixing WordPress » Cant add new users

  • I’m the only user/ admin on my page. I need to add a second account so a freelancer can do some wprk and when I click add user nothing happens. When I right click and open in a new windo I get a browser window with this url: http://justmylifeinwords.com/wp-admin/user-new.php but the page will not load. I do not know what is causing this error, but I really need to fix it. can anyone help me out here? I’m at a loss.

    The page I need help with: [log in to see the link]

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  • Moderator Steven Stern

    (@sterndata)

    Support Team Volunteer

    Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host.

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://codex.wordpress.org/Debugging_in_WordPress

    You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

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