Can't add images to site now that I've upgraded to 3.7

markj81
(@markj81)

10 years, 5 months ago

Hi,

I am using WP 3.7.1 on http://www.friedmylittlebrain.com

I’ve deactivated all plugins and swapped to the default theme and I’m still not able to upload any images. I’m now back on the theme I was using previously, DW Argo from Design Wall (www.designwall.com).

As you can see from the screenshot, the image uploads, but there’s no thumbnail associated with it.

View post on imgur.com

I am running the exact same theme on ukstreetart.co.uk and the image upload works just fine:

View post on imgur.com

I can see inside the DW Argo theme, there’s jquery call to make the thumbnails on the homepage: http://www.friedmylittlebrain.com and the single post pages too (eg. http://www.friedmylittlebrain.com/om-unit-silence-feat-jinadu/)

It seems there may be a conflict with the jquery that WP uses and the jquery version in the theme?

Does anyone have any ideas on a fix for this please? Seems strange as the other domain works just fine.

Thanks,
Mark

Viewing 7 replies - 1 through 7 (of 7 total)

Thread Starter markj81
(@markj81)

10 years, 5 months ago

It seems that there’s a 403 on any of the images too

http://www.friedmylittlebrain.com/wp-content/uploads/2013/11/dooms-vip-snap-shot-ft-chimpo-250×250.jpg

I can check on the server, through FTP and the file does exist

Thanks
Mark

Dave Naylor
(@wpranger)

10 years, 5 months ago

Check your file permissions. Ensure that your server can write to the uploads directory and read from it.

Thread Starter markj81
(@markj81)

10 years, 5 months ago

Hi @wpranger, I checked and the uploads folder seems to be 774

What should it be?

Images were previously organised into a folder called wp-content/up but with the upgrade it seemed to make the wp-content/uploads folder instead

Thanks
Mark

Dave Naylor
(@wpranger)

10 years, 5 months ago

Generally speaking, directories should be 755, files 644.

Of course, if the directory isn’t owned by the user under which the webserver is running, then it’s not going to have write permissions and therefore files won’t upload correctly.

Thread Starter markj81
(@markj81)

10 years, 5 months ago

Thanks,

I just checked having made the wp-content/uploads/2013/11/ folder 755

I uploaded a new image and the image sits there, at 644, with it’s various sizes created upon upload… but it still shows 403:

http://www.friedmylittlebrain.com/wp-content/uploads/2013/11/dj_shadow-ph-750×600.jpg

Time contact the hosting provider?

esmi
(@esmi)

10 years, 5 months ago

Check that anti-hotlinking isn’t enabled in your hosting account. If it is, try disabling it.

Thread Starter markj81
(@markj81)

10 years, 5 months ago

@esmi I’ve just sent them a support ticket to see if they can help rectify the problem. I am unable to view a file that I uploaded directly to the folder also

Thanks

Viewing 7 replies - 1 through 7 (of 7 total)

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Can't add images to site now that I've upgraded to 3.7

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