Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » Can’t add images on iPad

Can’t add images on iPad

  • Resolved artbiz

    (@artbiz)


    2 years ago

    Hi

    I’ve a client that has been using iPad to manage his site and galleries. Now he is getting permission denied when clicking on the add images link. The permissions are set to 755.

    I can’t replicate on desktop and it works on my Smartphone, it seems to be just iPad. Is there a known issue with iPad?

Viewing 2 replies - 1 through 2 (of 2 total)
  • artbiz

    (@artbiz)

    2 years ago

    Here’s more info if that will help find a fix.
    Server Settings

    Operating System : Linux (64 Bit)
    Server : LiteSpeed
    Memory usage : 18.52 MByte
    MYSQL Version : 10.2.19-MariaDB-cll-lve
    SQL Mode : ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
    PHP Version : 7.2.13
    PHP Safe Mode : Off
    PHP Allow URL fopen : On
    PHP Memory Limit : 256
    PHP Max Upload Size : 128M
    PHP Max Post Size : 128M
    PCRE Backtracking Limit : 1000000
    PHP Max Script Execute Time : 30s
    PHP Exif support : Yes (V7.2.)
    PHP IPTC support : Yes
    PHP XML support : Yes
    Graphic Library

    GD Version : bundled (2.1.0 compatible)
    FreeType Support : Yes
    FreeType Linkage : with freetype
    GIF Read Support : Yes
    GIF Create Support : Yes
    JPEG Support : Yes
    PNG Support : Yes
    WBMP Support : Yes
    XPM Support : Yes
    XBM Support : Yes
    WebP Support : Yes
    BMP Support : Yes
    JIS-mapped Japanese Font Support : No

    Plugin Support mihai-imagely

    (@mihaiimagely)

    2 years ago

    Hi @artbiz,

    Can you please let us know what version of NextGen Gallery your client uses?

    Thanks
    Mihai

Viewing 2 replies - 1 through 2 (of 2 total)
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