Title: can’t add files – javascript void
Last modified: June 27, 2018

---

# can’t add files – javascript void

 *  Resolved [emgraphics](https://wordpress.org/support/users/emgraphics/)
 * (@emgraphics)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/cant-add-files-javascript-void/)
 * When I get to the area to actually upload a file everything is greyed out/uneditable.
   I can hit the Choose Product button but just get a javascript void error. Tried
   this in chrome and firefox on mac high sierra and got the same issue.

Viewing 1 replies (of 1 total)

 *  Plugin Author [codepeople](https://wordpress.org/support/users/codepeople/)
 * (@codepeople)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/cant-add-files-javascript-void/#post-10556053)
 * Hello [@emgraphics](https://wordpress.org/support/users/emgraphics/),
 * My apologies for the delay in respond to your ticket, just today I’ve received
   the notification of your ticket from the WordPress directory.
 * If you are using the free version of the plugin, the player will use the same
   files associated to the product. Please, tick the checkbox in the product’s settings
   that converts it is a downloadable product, and then, enter at least an audio
   file into the list of downloadable files.
 * Best regards.
    -  This reply was modified 7 years, 8 months ago by [codepeople](https://wordpress.org/support/users/codepeople/).

Viewing 1 replies (of 1 total)

The topic ‘can’t add files – javascript void’ is closed to new replies.

 * ![](https://ps.w.org/music-player-for-woocommerce/assets/icon-256x256.jpg?rev
   =1462208)
 * [Music Player for WooCommerce](https://wordpress.org/plugins/music-player-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/music-player-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/music-player-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/music-player-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/music-player-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/music-player-for-woocommerce/reviews/)

## Tags

 * [greyed out](https://wordpress.org/support/topic-tag/greyed-out/)
 * [Javascript Void](https://wordpress.org/support/topic-tag/javascript-void/)

 * 1 reply
 * 2 participants
 * Last reply from: [codepeople](https://wordpress.org/support/users/codepeople/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/cant-add-files-javascript-void/#post-10556053)
 * Status: resolved