Title: Can't add course Last modified: August 22, 2016 --- # Can't add course * Resolved [jcolonhdez](https://wordpress.org/support/users/jcolonhdez/) * (@jcolonhdez) * [11 years, 2 months ago](https://wordpress.org/support/topic/cant-add-course/) * When I press Add Course it open the window for the information of the course, I put the info and when I press Save noting happends, no information is saved. * Please help… * [https://wordpress.org/plugins/an-gradebook/](https://wordpress.org/plugins/an-gradebook/) Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Author [Aori Nevo](https://wordpress.org/support/users/anevo/) * (@anevo) * [11 years, 2 months ago](https://wordpress.org/support/topic/cant-add-course/#post-5901205) * Hi jcolonhdez, * Can you try this in Chrome with the Developer Tools open? They are located under View -> Developer -> Developer Tools. Once open, make sure the Network tab is selected. Then try to add the course. * You should see an item labeled admin-ajax.php?action=course in the Developer Tools window. Click on it and select the Preview tab in the corresponding window. * Cut and paste what you see in this window, into your reply. You should see something like this: * id: “2” name: “Test” school: “Test” semester: “Test” year: “1092” * Hopefully this will give me an idea of why it’s not allowing you to add a course. * Also, what WordPress version are you using? 4.1.1? * Regards, * Aori Nevo * Thread Starter [jcolonhdez](https://wordpress.org/support/users/jcolonhdez/) * (@jcolonhdez) * [11 years, 2 months ago](https://wordpress.org/support/topic/cant-add-course/#post-5901219) * This is what I get: * Error 403: Forbidden You don’t have permissions to access this page. This usually means one of the following: * this file and directory permissions make them unavailable from the Internet. . htaccess contains instructions that prevent public access to this file or directory. Please check file and directory permissions and .htaccess configuration if you are able to do this. Otherwise, request your webmaster to grant you access. * How do I enable that permission on my .htaccess file? * Plugin Author [Aori Nevo](https://wordpress.org/support/users/anevo/) * (@anevo) * [11 years, 2 months ago](https://wordpress.org/support/topic/cant-add-course/#post-5901223) * Is your role ‘administrator’? What version of WordPress are you running? This may be a security measure put in place by the system administrator. * Thread Starter [jcolonhdez](https://wordpress.org/support/users/jcolonhdez/) * (@jcolonhdez) * [11 years, 2 months ago](https://wordpress.org/support/topic/cant-add-course/#post-5901230) * Yes Administrator, WordPress 4.1.1 running Betheme theme. * Plugin Author [Aori Nevo](https://wordpress.org/support/users/anevo/) * (@anevo) * [11 years, 2 months ago](https://wordpress.org/support/topic/cant-add-course/#post-5901232) * Here are somethings to try: * 1) Refresh the browser. * 2) If you have multiple plugins activate it, deactivate them all and then reactivate gradebook. Check to see if gradebook is functioning correctly now. If it is, then there is a conflict with one of the other plugins installed. * 3) Completely uninstall the gradebook plugin and reinstall it. You do this by deactivating gradebook and then clicking on the delete option, after the page has reloaded. Then click on the ‘Add new’ button, search for gradebook, and add the plugin. * Let me know what happens. * Thread Starter [jcolonhdez](https://wordpress.org/support/users/jcolonhdez/) * (@jcolonhdez) * [11 years, 2 months ago](https://wordpress.org/support/topic/cant-add-course/#post-5901235) * Browser refresh = nothing * deactivated all plugins, activate only Gradebook test it = same * Unistall Gradebook, reintalled = no change… * I really need this plugin…let me know if you have any other ideas, I,m looking to see if I found something.. * Plugin Author [Aori Nevo](https://wordpress.org/support/users/anevo/) * (@anevo) * [11 years, 2 months ago](https://wordpress.org/support/topic/cant-add-course/#post-5901238) * Take screenshots of the following: * 1) Have your Developer Tools window open with the Network tab selected, and navigate to the gradebook page. Take a screenshot. In your Developer Tools window, click on the link admin-ajax.php?action=get_courses and select the Headers tab. You’ll want to make this window bigger. Take enough screenshots so that the full content of this window is captured. Also take a screenshot of the window under the Preview tab. * 2) Try adding a course and do as in 1) but this time click on the link admin- ajax.php?action=get_courses. * I hope that we’ll be able to resolve this quickly. * Thread Starter [jcolonhdez](https://wordpress.org/support/users/jcolonhdez/) * (@jcolonhdez) * [11 years, 2 months ago](https://wordpress.org/support/topic/cant-add-course/#post-5901243) * [http://innovationtechsystems.com/wp/?p=602](http://innovationtechsystems.com/wp/?p=602) * Plugin Author [Aori Nevo](https://wordpress.org/support/users/anevo/) * (@anevo) * [11 years, 2 months ago](https://wordpress.org/support/topic/cant-add-course/#post-5901247) * There seems to be an issue with POST-ing, this is where you get the 403 error. This may have to do with settings on your server. This [article](http://pcsupport.about.com/od/findbyerrormessage/a/403error.htm) suggests somethings to do to fix a 403 error. * I’m interested to see if any of the other plugins that you have active, result in the same error when they POST. * Thread Starter [jcolonhdez](https://wordpress.org/support/users/jcolonhdez/) * (@jcolonhdez) * [11 years, 2 months ago](https://wordpress.org/support/topic/cant-add-course/#post-5901256) * Ok, I tested with a different host (Bluehost.com) installed the plugin and it work, so its my current host, I will contact them.. * Thanks for your help! * Very happy with your product! * Plugin Author [Aori Nevo](https://wordpress.org/support/users/anevo/) * (@anevo) * [11 years, 2 months ago](https://wordpress.org/support/topic/cant-add-course/#post-5901257) * Perfect! I’m happy to hear that you found a fix and that it wasn’t a problem with the plugin itself. * This is a weird issue tough; I’m interested what they’d say. I use bluehost too and found them to be a great hosting service with excellent customer support. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Can't add course’ is closed to new replies. * ![](https://ps.w.org/an-gradebook/assets/icon.svg?rev=3467047) * [GradeBook](https://wordpress.org/plugins/an-gradebook/) * [Frequently Asked Questions](https://wordpress.org/plugins/an-gradebook/#faq) * [Support Threads](https://wordpress.org/support/plugin/an-gradebook/) * [Active Topics](https://wordpress.org/support/plugin/an-gradebook/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/an-gradebook/unresolved/) * [Reviews](https://wordpress.org/support/plugin/an-gradebook/reviews/) * 11 replies * 2 participants * Last reply from: [Aori Nevo](https://wordpress.org/support/users/anevo/) * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/cant-add-course/#post-5901257) * Status: resolved