Can’t add a single map

  • Resolved infowiste

    (@infowiste)


    1 year, 7 months ago

    Hello,
    when I try to add a map, a js error is shown in my console 

    Uncaught TypeError: jQuery(...).tooltipster is not a function
    at tooltipsterize (admin.options.js?ver=1.2.10:170:25)
    at HTMLDocument.<anonymous> (admin.options.js?ver=1.2.10:83:2)
    at e (jquery.min.js?ver=6.0.2:2:30038)
    at t (jquery.min.js?ver=6.0.2:2:30340)

    any thoughts?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Support Ole

    (@trsupsys)

    1 year, 7 months ago

    Hello, @infowiste
    We tried to reproduce your problems on our testing servers and didn’t have any luck. So most likely there is a conflict with your other plugin or your theme. We hope you understand that we can’t test our products with all other plugins and themes that are available on the market, and we can’t control the other developers. Therefore bad code of other plugins or templates can provoke a lot of problems.
    Please try to deactivate all your plugins one by one and check the issue. Thus you will find out which plugin causes the error. If it won’t help, try to switch temporarily to a standard WordPress theme. Afterwards let us know about the result. This will help our developers to solve your problem faster.

    Regards,
    Ole

    Thread Starter infowiste

    (@infowiste)

    1 year, 7 months ago

    thanks for your reply

Viewing 2 replies - 1 through 2 (of 2 total)
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