Title: Can’t activate plugin
Last modified: August 6, 2018

---

# Can’t activate plugin

 *  Resolved [kodesign](https://wordpress.org/support/users/kodesign/)
 * (@kodesign)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/cant-activate-plugin-84/)
 * Hello,
 * I installed your plugin and it won’t let me activate it. I get the following 
   error:
 * The plugin does not have a valid header.
 * I’ve deleted the plugin and tried to install it again. Same error. Your help 
   is much appreciated.
 * Thank you,
    Kimberly
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-activate-plugin-84%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [WP AutoTerms](https://wordpress.org/support/users/wpautoterms/)
 * (@wpautoterms)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/cant-activate-plugin-84/#post-10561946)
 * Hi Kimberly,
 * Can you let me know:
 * 1. How have you tried to install the plugin? Via wp-admin/ dashboard or manually
   by uploading the plugin files?
    2. Your PHP and WP version 3. The version of 
   the plugin you’re trying to install — ie. 1.8.2, 2.0.0 etc. 4. If you have any
   caching plugins installed.
 *  If yes to this question, kindly try to uninstall the plugin (you can delete 
   it), disable your caching plugin, install our plugin and then reactive your caching
   plugin.
 *  Thread Starter [kodesign](https://wordpress.org/support/users/kodesign/)
 * (@kodesign)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/cant-activate-plugin-84/#post-10563630)
 * 1. I installed it both ways.
    2. My php version is 5.4.45 (through HostGator)
   and WordPress is 4.9.8 3. Trying to install 2.1.2 4. I cleared my cache (and 
   I don’t have a caching plugin that I know of) and restarted my computer. Reinstalled.
   Still no luck.
 * Thank you.
 *  [WP AutoTerms](https://wordpress.org/support/users/wpautoterms/)
 * (@wpautoterms)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/cant-activate-plugin-84/#post-10564743)
 * We pushed a new update, 2.1.3 that should fix this error. Kindly download again
   and try. It should work.
 *  Thread Starter [kodesign](https://wordpress.org/support/users/kodesign/)
 * (@kodesign)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/cant-activate-plugin-84/#post-10565820)
 * That did it. I was able to activate it with no issues. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Can’t activate plugin’ is closed to new replies.

 * ![](https://ps.w.org/auto-terms-of-service-and-privacy-policy/assets/icon.svg?
   rev=3300987)
 * [TermsFeed AutoTerms: Privacy Policy Generator, Cookie Consent, GDPR, CCPA, Terms & Conditions, Disclaimers, Cookies Policy, EULA](https://wordpress.org/plugins/auto-terms-of-service-and-privacy-policy/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/auto-terms-of-service-and-privacy-policy/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/auto-terms-of-service-and-privacy-policy/)
 * [Active Topics](https://wordpress.org/support/plugin/auto-terms-of-service-and-privacy-policy/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/auto-terms-of-service-and-privacy-policy/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/auto-terms-of-service-and-privacy-policy/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [kodesign](https://wordpress.org/support/users/kodesign/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/cant-activate-plugin-84/#post-10565820)
 * Status: resolved