Support » Plugin: mb.YTPlayer for background videos » Can’t activate mb.YTPlayer plugin

  • Hello,

    Wanna asking for help, and sorry for my english.

    When I try to activate mb.YTPlayer plugin via plugin dashboard, the loading takes so long, then after several minutes error page appear which said “Request Timeout
    This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout’.”

    How to solve this problem?

    Thanks before.

Viewing 2 replies - 1 through 2 (of 2 total)
  • FYI, I already do research about Connection Timeout and 500 Internal Server Error then try to fix it.
    But the problem still persist.

    Plugin Author pupunzi

    (@pupunzi)

    Hi,
    what version of PHP is running on your server?
    What version of WordPress?

    Do you have access to the php_error.log file on your server to see what PHP error is fired?

Viewing 2 replies - 1 through 2 (of 2 total)
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