• Resolved portfoliowizard

    (@portfoliowizard)


    Upgraded WP to 4.7 prior to upgrading plugins. Although the site seemed fine, I could not access the admin dashboard (error 500).

    Removed and reinstalled all plugins except Jetpack and the dashboard worked fine.

    Manually downloaded Jetpack and uploaded it via ftp to my plugin directory. Once I activated it, I got the 500 error again.

    Not using W3 Total Cache.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Thanks for the report!

    Could you add the following to your site’s wp-config.php file?

    
    define( 'WP_DEBUG', true );
    
    if ( WP_DEBUG ) {
    
            @error_reporting( E_ALL );
            @ini_set( 'log_errors', true );
            @ini_set( 'log_errors_max_len', '0' );
    
            define( 'WP_DEBUG_LOG', true );
            define( 'WP_DEBUG_DISPLAY', false );
            define( 'CONCATENATE_SCRIPTS', false );
            define( 'SAVEQUERIES', true );
    
    }
    

    Your wp-config.php file may already include a line that says “define(‘WP_DEBUG’, false);”. You can remove it, and replace it by the code above.

    Once you’ve done so, try to reproduce the error, and then check the wp-content/debug.log file for errors. You can paste the results here. You can then replace define('WP_DEBUG', true); by define('WP_DEBUG', false); in the code above.

    Thanks!

    Thread Starter portfoliowizard

    (@portfoliowizard)

    Thanks Jeremy!

    The debug file revealed the conflict was with a different plugin, adblock notify.

    Curiously, the problem arises only when both Jetpack and adblock notify are active.

    I will leave on Jetpack and work around adblock notify.

    Tom

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Thanks for giving that a try! Don’t hesitate to notify the adblock notify author by sending them the error so they can take a look.

    If you end up creating a thread in their support forums let me know, I’ll be happy to chime in if needed!

    I have a similar problem. I checked wp.log and I multiple entries similar to this…. Non-static method EasyContactFormsApplicationSettings. I deactivated the plugin, cleared the cache. Deactivated JetPack, cleared cache, reactivated JetPack but Jetpack still wont let me authorize.

    Please help.

    Bob

    Thread Starter portfoliowizard

    (@portfoliowizard)

    In my case, the cause was not Jetpack.

    Another plugin, Adblock notify lite, while activated when Jetpack is also activated, seems to generate errors.
    I write “seems to” because when I wrote in the Adblock support forum, someone there denied the problem was theirs. I suspect they’re correct.

    Nonetheless my short term solution is to leave Jetpack activated and Adblock Notify Lite deactivated.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    @cabbola Could you please start your own thread, as per the Forum Welcome?
    https://wordpress.org/support/plugin/jetpack#new-post

    Do not hesitate to post your logs there so I can take a closer look.

    If you want this to remain private, you can also contact us via this contact form:
    http://jetpack.com/contact-support/

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Can’t activate JetPack after upgrading to WP4.7,’ is closed to new replies.