Title: Can't activate, doesn't work
Last modified: August 22, 2016

---

# Can't activate, doesn't work

 *  [chris.bair](https://wordpress.org/support/users/chrisbair-1/)
 * (@chrisbair-1)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/cant-activate-doesnt-work/)
 * I removed 1.x and installed 2.1.0
 * When I did the pairing code it never showed anything on the woocommerce settings
   page to indicate… well anything. On the API page, however, it shows the request
   associated with my web server.
 * I just tried a test order and got
 * `Catchable fatal error: Argument 1 passed to Bitpay\Client\Client::setPrivateKey()
   must be an instance of Bitpay\PrivateKey, boolean given, called in /wp-content/
   plugins/bitpay-for-woocommerce/class-wc-gateway-bitpay.php on line 313 and defined
   in /wp-content/plugins/bitpay-for-woocommerce/lib/Bitpay/Client/Client.php on
   line 87`
 * [https://wordpress.org/plugins/bitpay-for-woocommerce/](https://wordpress.org/plugins/bitpay-for-woocommerce/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [chris.bair](https://wordpress.org/support/users/chrisbair-1/)
 * (@chrisbair-1)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/cant-activate-doesnt-work/#post-5538549)
 * BCMath support enabled
 * gmp support enabled
    GMP version 5.1.3
 *  Thread Starter [chris.bair](https://wordpress.org/support/users/chrisbair-1/)
 * (@chrisbair-1)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/cant-activate-doesnt-work/#post-5538552)
 * dupe post, ignore me
 *  [Ryan](https://wordpress.org/support/users/rrhode/)
 * (@rrhode)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/cant-activate-doesnt-work/#post-5538920)
 * Hi there,
 * I don’t know if you’ve managed to fix this yet but thought I’d share my experience
   too.
 * I wasn’t able to get mine to work at all until I installed the mcrypt PHP extension
   on my server. It wasn’t showing the initial API token information as shown in
   one of the screenshots they have on the plugin page. It was just doing nothing
   as you indicated yours is doing.
 * I also didn’t see anything about mcrypt being missing except for the error had
   the function name Bitpay\\Crypto\\mcrypt_module_open in it so I suspected it 
   was due to the mycrypt not being on. I installed that and it seemed to do the
   trick.
 * Now it shows the API token stuff with a blue background, the same info you probably
   saw on the Bitpay site when you clicked find but nothing happened. I haven’t 
   tried a test payment to see if it goes through but I suspect it should.
 * What would be nice is if the plugin detected missing PHP modules and told us 
   about them or at least listed the required ones so we can verify.
 *  Thread Starter [chris.bair](https://wordpress.org/support/users/chrisbair-1/)
 * (@chrisbair-1)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/cant-activate-doesnt-work/#post-5538921)
 * “php5-mcrypt is already the newest version” But I’m getting the same thing you
   were getting.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Can't activate, doesn't work’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/bitpay-for-woocommerce_1e2e3f.svg)
 * [bitpay-for-woocommerce](https://wordpress.org/plugins/bitpay-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/bitpay-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/bitpay-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/bitpay-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/bitpay-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/bitpay-for-woocommerce/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [chris.bair](https://wordpress.org/support/users/chrisbair-1/)
 * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/cant-activate-doesnt-work/#post-5538921)
 * Status: not resolved