Title: Can't activate backupwordpress
Last modified: August 30, 2016

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# Can't activate backupwordpress

 *  Resolved [rickvangup](https://wordpress.org/support/users/rickvangup/)
 * (@rickvangup)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/cant-activate-backupwordpress/)
 * Hi,
 * I’m trying to activate the plugin but then i get a white screen.
 * esther.rickvangurp.nl is the website. I wanna try to backup my older website.
 * cheers
 * [https://wordpress.org/plugins/backupwordpress/](https://wordpress.org/plugins/backupwordpress/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [cuvelier](https://wordpress.org/support/users/cuvelier/)
 * (@cuvelier)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/cant-activate-backupwordpress/#post-6363878)
 * Hi there,
 * Thanks for getting in touch.
 * So this means there’s a fatal error in BackUpWordPress. If you enable WP_DEBUG
   it should spit out the error, if you could send that to me that would be great.
 * In addition, could you tell me the version of the plugin you’re installing and
   what version of PHP you’re running on your server?
 * Cheers!
    Owain
 *  [tomascarlo](https://wordpress.org/support/users/tomascarlo/)
 * (@tomascarlo)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/cant-activate-backupwordpress/#post-6363952)
 * I have the same issue, but only in the remote installation (the production one,
   obviously…).
 * When I try to activate the plugin (v.3.2.7), I get a blank page and the activation
   stops on the address [http://mysite.com/wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s=](http://mysite.com/wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s=)
 * On the local installation (same wp core, same database…) it is working well.
 * Local server: windows7, Apache 2.4.4, PHP 5.4.15, MySQL 5.5.31
    Remote server:
   ubuntu, PHP 5.5.9-1ubuntu4.9, MySQL 5.5.43.
 * I tried to enable WP_DEBUG, but I see nothing but just a blank page.
 * On the firebug console i get
    The character encoding of the HTML document was
   not declared. The document will render with garbled text in some browser configurations
   if the document contains characters from outside the US-ASCII range. The character
   encoding of the page must be declared in the document or in the transfer protocol.”
   @ plugins.php
 * Thank you
    Carlo
 *  Plugin Author [cuvelier](https://wordpress.org/support/users/cuvelier/)
 * (@cuvelier)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/cant-activate-backupwordpress/#post-6363955)
 * Hi Carlo,
 * Do you have error logs on your server?
 * Might I recommend you reach out to us through our support channel?
 * [https://bwp.hmn.md/support-center/enable-support](https://bwp.hmn.md/support-center/enable-support)
 * Cheers!
    Owain
 *  [tomascarlo](https://wordpress.org/support/users/tomascarlo/)
 * (@tomascarlo)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/cant-activate-backupwordpress/#post-6363957)
 * Hi Owain,
    I cannot enable support, because I cannot even enable the plugin itself.
   Though I have wp_debug enabled, no error have been logged.
 *  Plugin Author [cuvelier](https://wordpress.org/support/users/cuvelier/)
 * (@cuvelier)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/cant-activate-backupwordpress/#post-6363979)
 * Good point.
 * Can you email us at [backupwordpress@hmn.md](https://wordpress.org/support/topic/cant-activate-backupwordpress/backupwordpress@hmn.md?output_format=md)?
   And we’ll go from there.
 * Cheers!
    Owain
 *  [Jyrgen](https://wordpress.org/support/users/jyrgen/)
 * (@jyrgen)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/cant-activate-backupwordpress/#post-6363986)
 * Hello Owain,
 * I have totaly same issue like Carlo has.
    With plugin activation I get only blank
   page, no errors with DEBUG.
 * Can you help me?
 * Thank you
 *  Plugin Contributor [Katrina “Kat” Moody](https://wordpress.org/support/users/katmoody/)
 * (@katmoody)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/cant-activate-backupwordpress/#post-6363991)
 * Hey there Jyrgen –
 * Can you email us at [backupwordpress@hmn.md](https://wordpress.org/support/topic/cant-activate-backupwordpress/backupwordpress@hmn.md?output_format=md)
   so we can help you further?
 * Thanks
    Kat

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Can't activate backupwordpress’ is closed to new replies.

 * ![](https://ps.w.org/backupwordpress/assets/icon-256x256.jpg?rev=1105225)
 * [BackUpWordPress](https://wordpress.org/plugins/backupwordpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/backupwordpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/backupwordpress/)
 * [Active Topics](https://wordpress.org/support/plugin/backupwordpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backupwordpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backupwordpress/reviews/)

 * 7 replies
 * 5 participants
 * Last reply from: [Katrina “Kat” Moody](https://wordpress.org/support/users/katmoody/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/cant-activate-backupwordpress/#post-6363991)
 * Status: resolved