WordPress.org

Support

Support » How-To and Troubleshooting » Can't access WP or cPanel after updating

Can't access WP or cPanel after updating

  • About a week ago I updated my WP

    Since then I have been getting error: 500 every time I try to log into Dashboard, cPanel, or even try to view my site.

    This is the message i got from my host support, and they won’t help me any more than this so hopefully someone has an answer!

    -again there is no /home/thesusta/public_html/wp-includes/functions.php file under the account anymore, there are functions.wp-scripts.php and functions.wp-styles.php in that folder but no just functions.php.

    Would you like us to copy this again, or will you check further with developers of this website which is also quite recommended. I’ve additionally checked FTP logs to see if that file was possibly removed manually, but it was not, so it is quite possible that some update within wordpress or plugin install caused the issue, and it will simply reoccur even if we replace the missing file from another wordpress installation.

    Thanks!

Viewing 1 replies (of 1 total)
Viewing 1 replies (of 1 total)
  • The topic ‘Can't access WP or cPanel after updating’ is closed to new replies.
Skip to toolbar