Title: Can’t access wp Dashboard/admin
Last modified: July 24, 2023

---

# Can’t access wp Dashboard/admin

 *  [henny2202](https://wordpress.org/support/users/henny2202/)
 * (@henny2202)
 * [3 years ago](https://wordpress.org/support/topic/cant-access-wp-dashboard-admin/)
 * Hi,
 * I can’t access my wp-dashboard and get the following error message:
 * _There has been a critical error on this website, putting it in recovery mode.
   Please check the Themes and Plugins screens for more details. If you just installed
   or updated a theme or plugin, check the relevant page for that first._
 * But as I can’t access the dashboard, I can’t access the plugins either. I suspect
   it has to do with one of the woo plugins as the products aren’t showing properly
   and payment doesn’t work.
 * Can anyone help me?
 * Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-access-wp-dashboard-admin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [MilesWeb](https://wordpress.org/support/users/milesweb/)
 * (@milesweb)
 * [3 years ago](https://wordpress.org/support/topic/cant-access-wp-dashboard-admin/#post-16917766)
 * You can try renaming the plugins by accessing the File Manager, FTP OR SFTP. 
   Those plugins would be under wp-content/plugins directory. Under this directory
   rename those specific plugins and check if you can access the WordPress dashboard.
 *  Thread Starter [henny2202](https://wordpress.org/support/users/henny2202/)
 * (@henny2202)
 * [3 years ago](https://wordpress.org/support/topic/cant-access-wp-dashboard-admin/#post-16917777)
 * Also tried that now and it worked. But now as soon as I activate them its back
   to the error. What do I do, when I want to use woo but it causes the problem?
   Ive been using this plugin for a while and its always been fine…
 *  [MilesWeb](https://wordpress.org/support/users/milesweb/)
 * (@milesweb)
 * [3 years ago](https://wordpress.org/support/topic/cant-access-wp-dashboard-admin/#post-16918262)
 * Did you enable WP_DEBUG to true in wp-config.php and then enable the plugin ?
   If not, please try this. Might show some insights.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Can’t access wp Dashboard/admin’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [MilesWeb](https://wordpress.org/support/users/milesweb/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/cant-access-wp-dashboard-admin/#post-16918262)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics