Cant access wp after update to 3.8 (3 posts)

  1. coombes
    Posted 2 years ago #

    I set up a wordpress blog for a friend a couple of years back. He used the one click upgrade recently and since then when he tried to log in he gets:

    ERROR: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.

    If I go to /wp-admin all I see is a blank page, no login box, though I've checked the index.php and it all seems complete. I can go to /login.php and attempt to login but I get the cookies message. Have tried 3 browsers, clearing caches, cookies most definitely turned on.

    Thinking he screwed up the install, I did a manual reinstall but this hasn't helped.

    Can anyone shed any light?

  2. shandiz
    Posted 2 years ago #

    your theme have problem,
    go to your file manager public_html/wp-content/themes and change name of your theme folder ex : shandiz => shandiz1 , after you can login to wp-admin and choose another theme or fix old theme.

  3. coombes
    Posted 2 years ago #

    I tried that, Shandiz, but unfortunately it makes the blog disappear without allowing me to log in to it.

    Any other suggestions? I'm desperate!

Topic Closed

This topic has been closed to new replies.

About this Topic