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Cant access wp after update to 3.8 (3 posts)

  1. coombes
    Member
    Posted 1 year ago #

    I set up a wordpress blog for a friend a couple of years back. He used the one click upgrade recently and since then when he tried to log in he gets:

    ERROR: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.

    If I go to /wp-admin all I see is a blank page, no login box, though I've checked the index.php and it all seems complete. I can go to /login.php and attempt to login but I get the cookies message. Have tried 3 browsers, clearing caches, cookies most definitely turned on.

    Thinking he screwed up the install, I did a manual reinstall but this hasn't helped.

    Can anyone shed any light?

  2. shandiz
    Member
    Posted 1 year ago #

    your theme have problem,
    go to your file manager public_html/wp-content/themes and change name of your theme folder ex : shandiz => shandiz1 , after you can login to wp-admin and choose another theme or fix old theme.

  3. coombes
    Member
    Posted 1 year ago #

    I tried that, Shandiz, but unfortunately it makes the blog disappear without allowing me to log in to it.

    Any other suggestions? I'm desperate!

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