Support » Fixing WordPress » Can’t access WP-Admin – blank white screen

  • Hello World. I sold a website to a client of mine, and I’m trying to get into his WP-Admin for the site to change a few things. But when I go to the site, all I get is a blank white screen. The login box doesn’t show up at all. I don’t even get an error message. The site is hosted on Host Excellence (my client chose this). Everything worked fine for my HostGator clients. Not sure if this is the host or not. Please help – he needs to get into the WP-Admin.


Viewing 15 replies - 1 through 15 (of 19 total)
  • Could delete and reupload all WordPress files.

    If that doesn’t work disable all plugins–if necessary read How to deactivate all plugins when not able to access the administrative menus?

    I deactivated the plugins according to those instructions you gave me but it still didn’t work. Please help.

    Please consider deleting and reuploading all WordPress files.

    Review Uploading WordPress to a remote host and make sure you are using ASCII file tranfer mode

    Have you modified your functions.php file at all? I had the same problem with the ‘dreaded white screen’ when creating new posts and after logging out. My problem lay with the following code which limits the number of words displayed in excerpts.

    function string_limit_words($string, $word_limit)
      $words = explode(' ', $string, ($word_limit + 1));
      if(count($words) > $word_limit)
      return implode(' ', $words);

    If anyone has used the same code and is encountering a white screen, removing it from functions.php should get your admin back.

    Any suggestions welcomed for incorporating this code safely or other methods of limiting excerpts.

    I am having a similar problem. I recently upgraded and added a few plugins. Then I started getting this error at the top of every page:

    Warning: main(/home/sites/ [function.main]: failed to open stream: Success in /home/sites/ on line 473

    Warning: main() [function.include]: Failed opening ‘/home/sites/’ for inclusion (include_path=’.:/usr/share/pear’) in /home/sites/ on line 473

    Warning: session_start() [function.session-start]: Cannot send session cookie – headers already sent by (output started at /home/sites/ in /home/sites/ on line 166

    Warning: session_start() [function.session-start]: Cannot send session cache limiter – headers already sent (output started at /home/sites/ in /home/sites/ on line 166

    But unlike the rest of you clever guys I don’t have a clue about fixing it. I cannot access the admin page to make any changes. And I don’t understand what you guys mean by backing up etc as I do not have anything to do with wordpress on my hard drive….

    Can anyone help… please!

    I cannot even logon to my dashboard anymore. When I do I get to a blank page with this on it:

    Fatal error: Call to undefined function add_meta_box() in /home/content/30/4445630/html/wp-content/plugins/headspace2/headspace.php on line 513


    Yes..this error message shows that there is an issue with headspace2 plugin so disable that plugin and have a check to login into wordpress admin area..

    If necessary, rename theme folder in wp-content/themes to cause WordPress Default theme to be place into service


    Shane G.

    i’m facing the same issue…..when i try to login to wp-admin, it shows blank page. After spending hours on Google, trying to find a solution, i’m still not able to solve this problem. I have removed the extra last line from the config file, functions.php and many more in a hope that the admin login page may turn up, Also, tried disabling plugins as well as themes, but i still see BLANK WHITE PAGE with nothing in the page source…

    Any kind of help will be highly appreciated.

    url :
    admin :

    Thanks in advance….




    Forum Moderator

    @phoenicks: Did you try re-naming the plugins folder via FTP as suggested above?

    @esmi Thanks for your reply, yes i have tried that….still the admin login wont show up



    Forum Moderator

    I’m currently seeing an “Account has been suspended” page at your login url.

    I had the same problem – blank white wp-admin page, but a normally working site.

    Fix: Make sure functions.php has all of its functions within one set of php tags. I had added some sidebar functions and put them in their own <?php ... ?> tags, so there were two sets. Put them together, and wp-admin works just fine.


    My problem was a blank white screen for both admin and the site. The solution was to remove and replace plugins one by one via FTP until I isolated the offending plugin, which turned out to be a twitter module (02tweet).

    I can’t say what happened to make the plugin corrupt (or whatever), but trashing the damn thing solved the problem.

    Failed to logon after upgrading to wp version 2.8.4.
    The error message read as:
    Warning: Cannot modify header information – headers already sent by (output started at /home/content/m/i/c/michaellai1120/html/wp-content/plugins/feed-stats-plugin/feed-stats.php:300) in /home/content/m/i/c/michaellai1120/html/wp-includes/pluggable.php on line 865
    Kindly provide solution for this problem, please.

Viewing 15 replies - 1 through 15 (of 19 total)
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