Support » Fixing WordPress » Can’t access wordpress website

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  • Moderator t-p

    (@t-p)

    Your website opens fine for me.

    Are having issue accessing dashboard?

    If so try:

    manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Hi,

    Had the same issue happen for me. Still trying to find the answer as to why it happened.

    Was your site running on cPanel with PHP7.2? As the only site affected for me were the ones running PHP7.2. All PHP7.3 sites were unaffected.

    Did you find the solution/answer as to why it happened? Thanks.

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