Can't access plugin installs or theme installs (3 posts)

  1. stay7rue
    Posted 2 years ago #

    I just installed WordPress 3.6 manually and everything appeared to be working perfectly. until I went to install a plugin from the dashboard. The issue arises when I try to search for available plugins, click on featured or anything that pulls information form WordPress.org.

    This is the error message I get:

    An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.

    I have read and read but I can't find a solution or a reason to this problem.

  2. bemdesign
    Posted 2 years ago #

    Is your server behind a proxy server, load balancer and/or firewall system? This may cause issues when trying to access external resources (like WordPress.org or Google fonts, etc.) unless the proper firewall rules are in place. To resolve this, you will need to work with your host - if this is indeed the issue.

  3. stay7rue
    Posted 2 years ago #

    The theme I installed is using Google Web Fonts and they appear to be working. But the install issue remains. I will try to contact my host provider and see if they can shed some light on this like you are saying.

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