Support » Installing WordPress » Can't access new site/install

  • Resolved roty316


    Hey everyone,

    I’ve just installed a copy of Word Press 3.8 with Web Hosting Hub using Softaculous.

    Got the confirmation e-mail:
    URL :
    Admin URL :

    When I click the website address, its just a blank white page.
    When I click the admin page to try to do anything, it gives me a “connection was reset” error. Weird since every other website I’m accessing is working.

    I’ve installed and waited several hours (as I read somewhere that it can take 2-4 hours to load up), that didn’t work. I’ve now uninstalled and reinstalled which now also hasn’t fixed the issue.

    I’m really just keen to get into using Word Press but this is quite a road block when I can’t even get into the admin site to access the dashboard and play with it. Any help would be greatly appreciated.


Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi there,

    this smells more like a server error. I would suggest contacting your hosting provider support, let them know of the problem and they should be able to find the issue in their logs.



    It seems to work fine. Let me know if you have any further problems.

    Thanks so much guys! It was totally a server issue.

    Now enjoying playing with Word Press!

Viewing 3 replies - 1 through 3 (of 3 total)
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