Support » Fixing WordPress » Can’t access my WP Media Library

  • Hello guys I can’t access my WP Media Library due a pluggin called “WP Smush” that my client installed each time I deactive the WP Smush pluggin, the Media menu item disappears.

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  • Serges

    (@sergesolt)

    As for me, the problem is obvious: plugin conflict.
    OR maybe this is how WP Smush works (I don’t use this plugin)
    You can check your browser console for any errors, when you don’t see your WP media library and then contact plugin support with detailed description of your issue.
    You can also post some screenshots of this issue and from console here, perhaps someone faced this issue before.

    nonwaz78

    (@nonwaz78)

    Thanks for the reply I have not resolved the issue, I downloaded the database of my website and installed a new wordpress on my localhost, I had to add the database of the website to my localhost, and did some little configurations and the website was working fine on my localhost, I could see the media library and access it. but when I deleted the wordpress installation files online (Server) and uploaded the new wordpress files online I could not see the Media Library Menu item.

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