Support » Fixing WordPress » can't access my website

  • Resolved Golden Lion Solutions


    hi there,

    I cannot access the websites, or [Moderator note – loud noise upon site load] Nor can I access or the control panel. Browsers all say error 137.

    I ran a security scan with windows defender and found a trojan w32 malagent, just now. does this have anything to do with it?

    furthermore, I checked isthissitedown, and it said my site was down.

    I could access the sites fine until yesterday, at around 11pm.
    is my site hacked?

Viewing 10 replies - 1 through 10 (of 10 total)
  • site are accessable i can access them, i just checked them and they are running fine……

    Golden Lion Solutions


    right so do you think its the trojan?

    Golden Lion Solutions


    i think it was… i can access my site now!
    im scanning my pc for any other threats now.

    ad ur cpanel is also working i just check to navigate to it….
    try to clear ur browser cache and try to access ur site with proxy server ….. may be the isp of urs have blocked the url or the cache of ur isp is not up to date….

    pc trojans don’t affect site scan ur site for virus …. and may be u not been able to access it coz ur host would be doing some maintenance stuff on their end at that point of time….

    Golden Lion Solutions


    yeah, it could’ve been server maintanance.

    btw what does large noise mean as the moderator said?

    Golden Lion Solutions


    What does large noise mean?



    Forum Moderator

    When your site loads, a lion roars loudly. Some people helping out here do so from places where a sudden loud noise may not be appropriate – hence a warning is appropriate.




    Browsers all say error 137

    Review this:!topic/chrome/absJhEAiw9I

    [Copy and paste the entire URL on the address bar]

    it said my site was down.

    Probably. Some of the tools I used to check your site reported that your site cannot be connected.

    This report says that your site is infected.

    Nor can I access or the control panel

    In view of the above, contact your host immediately, report the problem, get hold of your backups prior to the infection and restore the site with a clean install of WordPress.

    try to check the files one by one and then check sql

Viewing 10 replies - 1 through 10 (of 10 total)
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