Support » Fixing WordPress » can't access my site after upgrade

  • Resolved mowse73


    Hi I just upgrade to 3.2 and now i can’t access my site or admin panel
    I get this message: Fatal error: Call to undefined method Arras_Widget_Tag_Cloud::WP_Widget_Tag_Cloud() in /home/caddygol/public_html/wp-content/themes/arras-theme/library/widgets.php on line 328

    I’m using the arras theme.

    Thanks for any advice people can give me

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  • Moderator t-p


    -try switching to the default theme for a moment by renaming your current theme’s folder in wp-content/themes. The idea is to force WordPress to fall back to the default theme to rule out any theme-specific issue.

    If you don’t have access to your admin area, then access your server via FTP or SFTP or whatever file management application your host provides.

    This happened to me too. I’ve spent hours now trying to find a theme that is compatible with the new 3.1.3 wp version. How do I know what themes will work with an upgrade? I’m looking at Any way to know if this theme will be compatible?

    Chip Bennett


    Theme Review Admin

    Arras is a known-problematic Theme with WordPress 3.2. Delete it and allow your site to revert to using Twenty Eleven.

    @sharonwilliams73 you should consult ThemeForest support for questions of compatibility of ThemeForest Themes.

    Hi everyone.
    thx to all who responded to my post.
    I contacted my host provider and they managed to sort it out for me.
    They suggested to change my theme name if it happens again.

Viewing 4 replies - 1 through 4 (of 4 total)
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