Support » Fixing WordPress » can't access my site after upgrade

  • Resolved mowse73

    (@mowse73)


    Hi I just upgrade to 3.2 and now i can’t access my site or admin panel
    I get this message: Fatal error: Call to undefined method Arras_Widget_Tag_Cloud::WP_Widget_Tag_Cloud() in /home/caddygol/public_html/wp-content/themes/arras-theme/library/widgets.php on line 328

    I’m using the arras theme.

    Thanks for any advice people can give me

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    -try switching to the default theme for a moment by renaming your current theme’s folder in wp-content/themes. The idea is to force WordPress to fall back to the default theme to rule out any theme-specific issue.

    If you don’t have access to your admin area, then access your server via FTP or SFTP or whatever file management application your host provides.

    sharonwilliams73

    (@sharonwilliams73)

    This happened to me too. I’ve spent hours now trying to find a theme that is compatible with the new 3.1.3 wp version. How do I know what themes will work with an upgrade? I’m looking at http://themeforest.net/item/noble-peace/131648. Any way to know if this theme will be compatible?

    Chip Bennett

    (@chipbennett)

    Theme Review Admin

    Arras is a known-problematic Theme with WordPress 3.2. Delete it and allow your site to revert to using Twenty Eleven.

    @sharonwilliams73 you should consult ThemeForest support for questions of compatibility of ThemeForest Themes.

    mowse73

    (@mowse73)

    Hi everyone.
    thx to all who responded to my post.
    I contacted my host provider and they managed to sort it out for me.
    They suggested to change my theme name if it happens again.

Viewing 4 replies - 1 through 4 (of 4 total)
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