[resolved] can't access my site after upgrade (5 posts)

  1. mowse73
    Posted 5 years ago #

    Hi I just upgrade to 3.2 and now i can't access my site or admin panel
    I get this message: Fatal error: Call to undefined method Arras_Widget_Tag_Cloud::WP_Widget_Tag_Cloud() in /home/caddygol/public_html/wp-content/themes/arras-theme/library/widgets.php on line 328

    I'm using the arras theme.

    Thanks for any advice people can give me

  2. Tara
    Volunteer Moderator
    Posted 5 years ago #

    -try switching to the default theme for a moment by renaming your current theme's folder in wp-content/themes. The idea is to force WordPress to fall back to the default theme to rule out any theme-specific issue.

    If you don't have access to your admin area, then access your server via FTP or SFTP or whatever file management application your host provides.

  3. sharonwilliams73
    Posted 5 years ago #

    This happened to me too. I've spent hours now trying to find a theme that is compatible with the new 3.1.3 wp version. How do I know what themes will work with an upgrade? I'm looking at http://themeforest.net/item/noble-peace/131648. Any way to know if this theme will be compatible?

  4. Chip Bennett
    Theme Review Admin
    Posted 5 years ago #

    Arras is a known-problematic Theme with WordPress 3.2. Delete it and allow your site to revert to using Twenty Eleven.

    @sharonwilliams73 you should consult ThemeForest support for questions of compatibility of ThemeForest Themes.

  5. mowse73
    Posted 5 years ago #

    Hi everyone.
    thx to all who responded to my post.
    I contacted my host provider and they managed to sort it out for me.
    They suggested to change my theme name if it happens again.

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