• donna4u2

    (@donna4u2)


    After installing this plugin I can’t access my Word Press Admin Dash Board. And it doesn’t work. Check the reviews and the respondent yourself.

    • This topic was modified 4 weeks ago by donna4u2.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support sharmadpk03

    (@sharmadpk03)

    Hi @donna4u2,

    Sorry for the inconvenience caused. But I am sure that it is not the issue of the plugin. The reason that could have caused the issue could either be a misconfiguration of the plugin settings or a plugin conflict. So, I would like to request you to contact our Plugin Development Team here at https://wpeverest.com/contact/ and someone from the team will find and fix the issue for you. We assure you that the issue will be fixed so please contact our team.

    Regarding the review, it feels very disheartening and harsh action by getting a 1-star review for an issue that we didn’t even get a chance to solve. You could have contacted our support team and asked for help before taking this decision. I believe everyone deserves a chance to correct things if they mess up. We would totally be satisfied with the review if it had been posted given that we wouldn’t be able to solve it. At WPEverest, we always give our users the first priority and we never want them to face any issues with our plugin. And in any case, if they face it then our support team is available to solve it. Regarding the delay, it is the difference in the timezone because of which we are unable to reply to your available time.
    For us, your feedback matters a lot. So getting such review and rating really demotivates us. We are eagerly waiting for you to contact our development team so that we can fix the issue.

    Lastly, I hope you will reconsider your decision and upgrade the rating.

    Regards!

    donna4u2

    (@donna4u2)

    Thanks for getting back to me. I will try to use it again and need more of your support will let you know. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this review.