Support » Fixing WordPress » can't access dashboard or post

  • Site has been inconsistent as to accessing dashboard and posting. Error connecting. Have been trying for last two hours to access. No access either as reader (external) or as admin.

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  • Moderator James Huff

    (@macmanx)

    Would you please quote the full error and let us know exactly where you see it?

    Was getting: Error establishing a database connection. This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at localhost. This could mean your host’s database server is down.

    Finally connected to dashboard, very slow. Entered new post which died with the error: Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case.

    As I type, the “connection lost” is still spinning.

    thank you so much!

    Moderator James Huff

    (@macmanx)

    Yeah, that’s something you need to contact your hosting provider about. It sounds like your database server is struggling and sometimes crashing.

    Thank you James!
    Is it difficult getting a new hosting company?

    Moderator James Huff

    (@macmanx)

    It shouldn’t be. The WordPress team actually has a few recommended hosts at http://wordpress.org/hosting/

Viewing 5 replies - 1 through 5 (of 5 total)
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