Support » Fixing WordPress » Can't Access Dashboard

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  • the same thing also happened to me when I updated WP to the newest version.

    nikki

    (@nikkidomesticallydelicious)

    I guess I updated recently? Maybe a week or so ago? But everything was working fine until yesterday. Have you had any luck correcting it?

    No luck yet. Any help from other members will be greatly appreciated.

    esmi

    (@esmi)

    Forum Moderator

    @gaminglaptop Please post your own topic.

    @nikki@domesticallydelicious: Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress.

    nikki

    (@nikkidomesticallydelicious)

    Esmi, I can’t get to the dashboard page to deactivate any of the plugins or change the theme.

    I can click on other things in on my page but just won’t go the the dashboard.

    esmi

    (@esmi)

    Forum Moderator

    Try:
    – switching to the Twenty Eleven theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

Viewing 6 replies - 1 through 6 (of 6 total)
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