Support » Plugin: ShortPixel Image Optimizer » Can’t access any plugin without an error

  • Instaled your plugin, too messy all in all.
    Worst part is after uninstalling is an accessing any other page I get this from my admin panel:

    <mydomain>wp-admin/options-general.php?page=wp-shortpixel-settings

    This is them message in the page:
    Sorry, you are not allowed to access this page.

    Never again!!!
    Thank god it was on some testing site I have.

Viewing 1 replies (of 1 total)
  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hi @gizmo123a,

    I am sorry you experienced this issue 🙁

    I got to say that this issue looks unrelated to us, though. Uninstalling a plugin (not only ShortPixel) shouldn’t leave any menu on your WordPress dashboard. If ShortPixel Image Optimizer is uninstalled and you get redirected somehow to that page, it means there is some cache in place. I recommend you to clear all caches and maybe debug your site by deactivating other plugins.

    Have a good day!

Viewing 1 replies (of 1 total)
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