Title: Can't access admin panel
Last modified: September 1, 2016

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# Can't access admin panel

 *  Resolved [jab57](https://wordpress.org/support/users/jab57/)
 * (@jab57)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/cant-access-admin-panel-30/)
 * Hello,
 * I just installed OS Support as my ticket support system but Ninja Firewall won’t
   let me access the admin panel everything else is fine with the install. The message
   I get is – ‘your request is blocked…’. How do I access please.
 * Thanks
 * [https://wordpress.org/plugins/ninjafirewall/](https://wordpress.org/plugins/ninjafirewall/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [nintechnet](https://wordpress.org/support/users/nintechnet/)
 * (@nintechnet)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/cant-access-admin-panel-30/#post-7502051)
 * Hi,
 * You can whitelist the folder where OS Support is installed, with the [.htninja](http://nintechnet.com/ninjafirewall/wp-edition/help/?htninja)
   script. For instance:
 *     ```
       <?php
       /*
        +===================================================================+
        | NinjaFirewall optional configuration file                         |
        |                                                                   |
        | See: http://nintechnet.com/ninjafirewall/wp-edition/help/?htninja |
        +===================================================================+
       */
   
       if (strpos($_SERVER['SCRIPT_FILENAME'], '/foobar/') !== FALSE) {
          return 'ALLOW';
       }
       ```
   
 * Replace “/foobar/” with the correct folder name.
 *  Thread Starter [jab57](https://wordpress.org/support/users/jab57/)
 * (@jab57)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/cant-access-admin-panel-30/#post-7502062)
 * Thanks! I’ll try that…

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Can't access admin panel’ is closed to new replies.

 * ![](https://ps.w.org/ninjafirewall/assets/icon-256x256.png?rev=976137)
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 * 2 replies
 * 2 participants
 * Last reply from: [jab57](https://wordpress.org/support/users/jab57/)
 * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/cant-access-admin-panel-30/#post-7502062)
 * Status: resolved