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Can't access admin panel (6 posts)

  1. MegaFoodieK
    Member
    Posted 11 months ago #

    Hi,

    After I put in my user and password in the admin panel log-in page, I got this:

    http://www.megafoodiekitchen.com/not_found

    I can't access my admin panel. What may have caused this and how I can fix it?

    The last time I logged in, I did update to the latest wordpress version. I also updated the two plugins: iTheme and Wordfence.

    I use the pinboard theme.

    Please advise how I may fix this? Thanks in advance.

  2. Tara
    Volunteer Moderator
    Posted 11 months ago #

    Have you tried:
    - deactivating ALL plugins temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).

  3. MegaFoodieK
    Member
    Posted 11 months ago #

    Thanks for responding. But, I can't access my dashboard. How can I deactive ALL plugins?

  4. Tara
    Volunteer Moderator
    Posted 11 months ago #

    If you can't get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides.

  5. MegaFoodieK
    Member
    Posted 11 months ago #

    Thanks so much. I have been able to log-in through FTP by renaming the plugins folder. And now I am trying to find out which plugin caused the problem. Thanks for the tips!

  6. Tara
    Volunteer Moderator
    Posted 11 months ago #

    you are welcome :)

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