Support » Fixing WordPress » Can’t access admin area after installing Jetpack plugin

  • Good Day

    I attended WordPress training yesterday and the trainer suggested we install the plugin Jetpack. Straight after it was installed we can’t access the admin area. Can you please assist?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hello there!

    I recommend you to access your website directory via FTP, and in the /wp-content/plugins/ folder, find jetpack folder. You can delete or just rename that folder.

    Ater that, go back and try to access your wp-admin dashboard. If all things are fine now, then it is a compatibility problem in your site.

    You can deactivate all your plugins and activate one by one, to find which one of them is causing this mistake.

    Let me know if this solves your problem or not.

Viewing 1 replies (of 1 total)
  • The topic ‘Can’t access admin area after installing Jetpack plugin’ is closed to new replies.