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can't access admin area

  • Harris

    @hfbadvertising

    Hi,
    I was working on my new site and for a few days I was able to login to the admin panel and use the theme that I purchased from a developer. Problem now is I can’t access the WordPress admin area at all. I use my user name and password it just takes me to the theme backend as a user not as a WordPress Admin where it was working. Thanks any suggestions would be great because I don’t want to lose the work that I did to the theme. I’ll back up my stuff now and wait for some answers since I’m not a developer or coder. Thanks again.

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  • Christine Rondeau

    @crondeau

    Volunteer Forum Moderator

    I use my user name and password it just takes me to the theme backend as a user not as a WordPress Admin where it was working.

    Do you mean, that once logged in you don’t see all of the options, so your user role is not that of admin?
    Are you sure you don’t have a second login for admin purposes?
    Have you asked the developer if he did anything to your theme that would prevent you from seeing certain areas of your dashboard, thus giving you the impression that you don’t have full admin rights?

    Harris

    @hfbadvertising

    Hi,
    That’s right my role is user now not the admin. I’m waiting for a response from the developer but I thought someone may know what happened. I just reinstalled the theme again and it works fine. See the back-end as an admin with all its functions. It’s totally weird.

Viewing 2 replies - 1 through 2 (of 2 total)
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