Support » Plugin: GSheetConnector WPForms » Can’t acces en connect to Google Speadsheets

  • Resolved dekk3r

    (@dekk3r)


    Hi!

    After installing I try to connect to google spreadsheets. I press “Get code”, enter the code and press “Save & autenticate”, but then the wheel keeps spinning. The debug log is also empty.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author westerndeal

    (@westerndeal)

    Hello @dekk3r

    Can you confirm are you using the latest version of WPForms GSheetConnector?

    Also, let me know versions of the following
    1. WordPress version you are using?
    2. PHP Version you are using?
    3. Are you using WPForms Lite or PRO along with which versions?

    Let me know further so that I can help you out.

    Thanks
    Abdullah

    dekk3r

    (@dekk3r)

    Hi @westerndeal!

    1. WordPress version: 5.5.1
    2. PHP Version: 7.4.6
    3. WPForms Basic

    GSheetConnector WPForms : 3.0
    WPForms : 1.6.2.2

    Plugin Author westerndeal

    (@westerndeal)

    @dekk3r

    Thanks for providing version details.
    We have tested in our live environment with all the versions exactly you are using, and it seems to be working perfectly.

    Are you using any other WPForms addons?
    either any other google sheet integration addons for any other plugins, let me know.

    Also, try reauthenticating again using a private window and let me know what happens.
    make sure after entering AUTH, click on save and wait for 5-10 seconds and then refresh/reload the page and check.

Viewing 3 replies - 1 through 3 (of 3 total)
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