Support » Networking WordPress » Can't acces dashboard nor site in multisite subdomain installation

  • Resolved pfiffus

    (@pfiffus)



    In installed a new instance of WP and followed all points from the multisite instrution in the codex.

    I updated wp-config.php and .htaccess accordingly and setup a * A record in my DNS. My provider supports wildcard subdomains.

    I can now create new sites without a problem, getting all the registration emails and stuff. But when I try to access the subdomain it does not work. subdomain.domain.com only shows a generic page telling me that the site is temporaly down (this happens for any subdomain). wp-admin/ is not accesible and shows this:

    “The requested URL /wp-admin was not found on this server.”


    What could be the reason for this problem? Thanks in advance!

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  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Halfelf Rogue & Plugin Review Team Rep

    My provider supports wildcard subdomains.

    And did you configure them on your provider’s site?

    I did not configure them on my provider’s site. Their support told me, that it should work without having me to configure something.

    I wanted to configure a * subdomain, but wasn’t authorized to to it. Now I decided to go for a folder based installation, which works fine.

    Thank you for your support!

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