Title: Cann’t update
Last modified: August 25, 2026

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# Cann’t update

 *  Resolved [bgrgroup](https://wordpress.org/support/users/bgrgroup/)
 * (@bgrgroup)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/cannt-update/)
 * Hi, 
   Your plugin requires PHP 8.2 or high. My hosting is set to PHP 8.3 and I
   still have this message in admin and cann’t update it:A new version of WP-ShowHide
   is available, but it does not work with your version of PHP.Current version of
   plugin that I use is 2.0.0
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannt-update%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Lester Chan](https://wordpress.org/support/users/gamerz/)
 * (@gamerz)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/cannt-update/#post-19002227)
 * What you mean? PHP 8.3 is higher than PHP 8.2
 *  Thread Starter [bgrgroup](https://wordpress.org/support/users/bgrgroup/)
 * (@bgrgroup)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/cannt-update/#post-19002248)
 * Yes  PHP 8.3 is higher than PHP 8.2. 
   How to update the plugin and fix error 
   message – A new version of WP-ShowHide is available, but it does not work with
   your version of PHP.Do I need do downgrade PHP version or what?
 *  Plugin Author [Lester Chan](https://wordpress.org/support/users/gamerz/)
 * (@gamerz)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/cannt-update/#post-19002472)
 * The requirement is PHP 8.2, if you are on PHP 8.3, it will work as it is higher.
   I am not sure why you are not able to update, you might want to contact your 
   host. The PHP version detection is done by WordPress. The plugin just states 
   the requirement.
 *  Thread Starter [bgrgroup](https://wordpress.org/support/users/bgrgroup/)
 * (@bgrgroup)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/cannt-update/#post-19002571)
 * I am confused. There is a PHP version mismatch issue on my Managed VPS
 * **Issue Description:**
    1. **cPanel Configuration:** In cPanel (under _PHP Manager_), the global PHP version
       for the account is explicitly set to **PHP 8.3** (selected via radio button 
       in the interface).
    2. **WordPress Plugin Requirement:** I am trying to update the **WP-ShowHide** 
       plugin to version 3.0.0, which requires at least PHP 8.2 (as stated on the plugin’s
       official WordPress.org page).
    3. **WordPress Warnings & Errors:**
    4.  - **In the Dashboard (_Plugins_ screen):** WordPress displays a red warning
          under WP-ShowHide (v2.0.0) stating: _“There is a new version of WP-ShowHide
          available, but it doesn’t work with your version of PHP.”_
        - **Manual Upload Attempt:** When attempting to manually upload the `wp-showhide.
          3.0.0.zip` package, the installation fails with the error message: _“The 
          package could not be installed. The PHP version on your server is 7.4.33,
          but the plugin you are uploading requires 8.2. Installation failed.”_
 * Any idea where could this **PHP 7.4.33** be coming from if cPanel clearly indicates
   that PHP 8.3 is active for the account?
 *  Thread Starter [bgrgroup](https://wordpress.org/support/users/bgrgroup/)
 * (@bgrgroup)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/cannt-update/#post-19002621)
 * The hosting company solved the problem. I didn’t know about two types of PHP 
   and look like I set wrong version of PHP to 8.3. Answer and fix:
 * _Your site uses PHP FPM, not FastCGI as seen in your screenshot. From there I
   changed it to 8.3 and you can now proceed to install the plugin._
 * So now Your plugin is successfully updated to version 3.0.0

Viewing 5 replies - 1 through 5 (of 5 total)

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## Tags

 * [php](https://wordpress.org/support/topic-tag/php/)
 * [update](https://wordpress.org/support/topic-tag/update/)

 * 5 replies
 * 2 participants
 * Last reply from: [bgrgroup](https://wordpress.org/support/users/bgrgroup/)
 * Last activity: [1 week, 3 days ago](https://wordpress.org/support/topic/cannt-update/#post-19002621)
 * Status: resolved